Floating Shelves
Store policies
Shipping & Returns
Xform3 shelves are made to order. Shipping arrangements depend on the destination and the configured shelf or shelves.
Shipping destinations and carriers
Xform3 ships worldwide and selects a carrier for each shipment. The primary carriers are UPS, Canada Post and USPS. Carrier availability and service depend on the destination.
Contact Xform3 for a shipping quote when one is not shown with your order. Any estimate should be confirmed for the destination and final shipment before dispatch.
Delivery and shipment concerns
When a shipment arrives damaged, keep the packaging and contact Xform3 promptly with your order number and photographs of the package and shelf. Xform3 will review the information and explain the next step.
Carrier service, transit time and delivery conditions depend on the selected route. For a time-sensitive order, contact Xform3 before placing it.
Made-to-order shelves
Shelves are made to order rather than stocked. Before ordering, check the dimensions and selected options carefully. If you have not experienced Xform3 shelves and plan to order a larger quantity, Xform3 recommends ordering a sample first.
Returns and order concerns
Each shelf is made to your selected specifications. We do not accept returns or exchanges for a change of mind, an accidental choice, or a measurement you supplied incorrectly. If we make the shelf to the wrong dimensions or specifications, it arrives damaged, is defective, or it does not match its description, contact Xform3 with your order details. Photographs can help us resolve the issue, but are not required to exercise your legal rights. We will arrange an appropriate remedy under applicable warranty and consumer-protection law, including repair, replacement, or refund where required.
Chaque étagère est fabriquée selon les caractéristiques choisies. Nous n’acceptons pas les retours ou les échanges pour un simple changement d’avis ou une mesure erronée que vous avez fournie. Si nous fabriquons une étagère aux mauvaises dimensions ou caractéristiques, si elle arrive endommagée, présente un défaut ou ne correspond pas à sa description, communiquez avec Xform3 en indiquant votre commande. Des photos peuvent aider, mais elles ne sont pas obligatoires pour exercer vos droits. Nous appliquerons les recours prévus par la garantie et les lois de protection du consommateur. Cette politique ne limite pas les garanties légales ni les droits d’annulation ou autres recours prévus par la loi.
Nothing on this page is intended to limit rights or remedies that cannot be excluded under applicable consumer-protection law.